What to Expect

updated 14th August 2020


We have an answering service, so we will have notification that you have called (with your number), and we will call you back as soon as we can.

What to expect

We are reopening safely to provide all clients with the reassurance that they need.

Our Salon looks a little different, we have put up screens at reception. We would prefer card payments, and encourage contactless where possible.

Our main entrance will be locked, please arrive for your appointments exactly on time, the receptionist will let you in, and your therapist will take you straight into your treatment. If there is more than one client in reception, you may have to wait. Luckily we have an extended shop front, so if you do have to wait or queue, please maintain social distancing. Please come for your appointment alone. Please have as little personal effects with you as possible. You may want to bring a magazine and a drink as we cannot provide these.

On entering the salon, a sealed N95 mask will be provided, please put this on. The mask must be kept on for the duration of your treatment. For safety reasons we will insist on a mask we provide. Please then use our hand sanitiser, both will be by the door.

A £2 Covid surcharge will be payable on all treatments. We are sorry to have to do this, but as you can imagine the changes we have had to implement have been, and will continue to be, expensive.

We ask our clients to be respectful of all other people in the spa and maintain the social distance of 2m. Many people will be mindful of this.

Hand sanitisers will be in each therapy room, please feel free to use these.

Please Note :Electrolysis Individual hair removal – ONLY 15 minute slots are available for Electrolysis on the face.

Please be aware of our cancellation policy. We will require 24 hours notice of cancellation :

Please note all these changes are for your, and our, safety. We value both highly and want your visit to our spa to be as safe as it possibly can. We appreciate your patience and understanding

government guidelines compliance